Privacy Policy

1. Introduction

Plenix Electronics Trading (“we”, “us”, “our”) based in Dubai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or place orders.

2. Information We Collect

  • Personal Information: Name, email, phone number, shipping address, billing address, payment information (via third‑party processor).
  • Usage Information: IP address, browser type, pages visited, device and operating system details, timestamp, referral URL (via log files and cookies).

3. How We Use Your Information

We use collected data to:

  • Fulfill orders and process payments
  • Respond to customer inquiries
  • Send transactional emails (order confirmations, shipping updates)
  • Optimize and personalize the website experience
  • Monitor and analyze traffic and trends
  • Comply with legal obligations

4. When and Why We Share Data

We may share your personal data with:

  • Service providers: Payment gateways, hosting, analytics, support, etc.
  • Legal and regulatory authorities: If required by law or to enforce our rights.
  • Corporate transactions: In case of merger or acquisition.

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to improve site navigation and personalize content. You can disable cookies in your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for business, legal, or regulatory reasons.

8. International Data Transfers

If data is transferred outside the UAE, we ensure it is protected by appropriate safeguards.

9. Your Rights

You may have the right to access, correct, delete, restrict, or object to processing of your data depending on your location and applicable laws.

10. Third‑Party Links

Our site may link to other websites not operated by us. We are not responsible for their privacy practices.

11. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent.

12. Updates to This Policy

We may update this Privacy Policy and will post changes on this page with the revised effective date.

13. Contact Information

If you have questions or concerns, contact us at:

Plenix Electronics Trading
P.O. BOX 74302, Office 409, Block B Baniyas Complex, Deira, Dubai, U.A.E.
Email: info@plenix.ae
Phone: +971‑4‑2879998

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